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The internet is flooded with articles and blogs that discuss the significance of a toll free number for a business. We all know that toll free numbers provide the best possible tool for business communications. It is important for marketing campaigns and is also responsible for increasing sales. A toll free number, also known as 1 800 number makes a business look professional, helps in building its national presence and most importantly encourages people to call a business and inquire. But what if a business decides not to use this number? If an entrepreneur is ignorant of the benefits of toll free numbers, or if he prefers to stay away from one such number, following are the things he should be prepared for:
#1: Stay Relaxed – No Calls, No Inquiries
It is almost impossible for a small business or a new entrepreneur to invite people call them without 1 800 numbers. They can try online strategies and tactics to make a strong online presence and let people know about them, but making people call them is a different story. Usually, people are concerned about their rising phone bill and hence they do not feel comfortable calling a new business – about whom they are not sure of. So, an entrepreneur can be rest assured of not getting disturbed by phone calls and inquiries now and then.
#2: Put on Your Thinking Cap to Assure Customers of Your Product/Service
A toll free number assures prospects and customers of the service to expect from a business post purchase. Deciding not to use a toll free number offers entrepreneurs a good opportunity to exercise and build their writing and verbal communication skills. Entrepreneurs are sure to spend hours either in writing articles and documents explaining to customers about their service or speaking with the customers and trying to convince them about the same, though it is difficult to be certain about the consequence both these efforts bring.
#3: Enhanced Creativity
Vanity toll free numbers are special toll free numbers that make a phone number memorable. You can expect calls from people only when they remember your phone number. If an entrepreneur is not using a toll free number, he has to find out a new way to make his business number memorable to his customers. This is no doubt a great challenge to the creativity of an entrepreneur. Why use a vanity number and curb your creativity? Instead try to find a new way to make your number memorable. You need to remember only one thing here and that is time. Marketing your product at the right time is important for a successful sales process. Can your business really give you this luxury of time? Well, you are the best person to decide.
#4: Keeps You Honest
One of the most popular reasons for businesses using 800 numbers is that it makes a business look professional, credible and bigger than it actually is. These are important for the success of a business and for closing a sale successfully. If a business is operating without one such number, it must be prepared for ways to show its professionalism and credibility despite being small. Though this can be a good way to display your honesty, it might not prove to be too good for your business, especially for its sales.
#5: No Complaints, No Feedback
Toll free numbers establish an effective channel of communication. Customers call you to air their complaints or simply to share their feedback. Both these are important for the growth of a business. It helps in locating the strengths and weaknesses of your products and services. If a business does not have a toll free number, it is sure not to receive either complaints or feedback. In other words, the scope for its growth gets reduced – steadily.
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